Location Shanghai
Salary 300000-400000CNY
Job functions IT
Job number 9263

Company overview

eChat is our first touch point with new customers and sets the tone for all future interactions. Therefore, it is crucial that we develop an effortless and inviting process to help convert prospects to new clients. The Business & Quality Analyst works closely with our engineers to guide products from concept to launch. You’ll bridge the technical and business worlds by working with Engineering, Design, Marketing, Customer Service, Sales, and Compliance to develop an effortless experience for new customers.

Job description

As WeChat Business & Quality Analyst, you will be responsible for optimizing the end-to-end customer WeChat experience, driving solutions and collaborating on requirements and quality to support conversion growth, increased operational efficiency, reduced client hustle, boosting client engagement…all things that will make a difference to the thousands of new clients that we welcome every month.

Requirements

• 3+ years of automation testing experience
• Ideally a good understanding of RESTful API architecture.
• Experience with SQL Server - TSQL
• 3+ years’ experience as Business Analyst, working closely with UX designers, or creating and testing customer fac

Additional information

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