Position: Quality Manager
Report to: GM

Job Summary
Responsible for establishing, maintaining, auditing, and continuously improving the Quality Management System (QMS) and Environmental Management System (EMS), with a strong focus on management systems. Ensure effective operation of ISO 9001 and ISO 14001 systems and compliance with customer, regulatory, and company requirements. Lead the quality team and drive end-to-end quality improvement and cross-functional quality culture.

Key Responsibilities

Management Systems (Key Focus): Establish, maintain, optimize, and continuously improve the QMS and EMS to ensure compliance with ISO 9001 and ISO 14001 requirements.
Organize and lead internal audits, management reviews, third-party certification audits, customer audits, and supplier system audits; track closure of nonconformities and corrective/preventive actions (CAPA).
Manage system documentation, record control, quality objectives/KPI setting and tracking, and drive system execution and process standardization across departments.
Oversee daily quality activities including incoming, in-process, outgoing, customer complaint, and supplier quality management; drive analysis and continuous improvement of major quality issues.
Organize ISO 9001/ISO 14001 training and internal auditor development to enhance company-wide quality and compliance awareness.
Lead the quality team, set team objectives, and develop team capabilities.
Collaborate with Production, Engineering, Procurement, Sales, and other functions to integrate quality systems with business processes.

Requirements

Bachelor’s degree or above; science/engineering or quality management-related major preferred.
5+ years of quality management experience, including solid management system experience; experience leading ISO 9001 and ISO 14001 certification, external audits, and customer audits preferred.
Familiar with ISO 9001 and ISO 14001 standards and audit requirements; internal auditor qualification preferred.
Familiar with quality tools and continuous improvement methods such as CAPA, 8D, FMEA, SPC, and MSA.
Strong system-driven mindset, cross-functional communication and coordination skills, and team management capability.
Good English reading and writing skills to support system documentation, audits, and group communication.

Focus Note
This role requires a candidate who focuses strongly on quality and environmental management systems and can independently drive the implementation, auditing, and continuous improvement of ISO 9001 and ISO 14001, rather than only daily inspection or customer complaint handling.