Sales Optimization…
• Set overall retail training plan for greater China and make local retail training strategy according
to global L&D strategy.
• Deliver the training programs or projects according to the training schedule for all levels of
frontline staff
• Work closely with retail and operation team for training needs analysis and conduct shop visit and
coaching to frontline staff
• Prepare regular training reports in order to evaluate the training results and effectiveness and
recommend program changes to enhance staff performance in achieving the goals of the
organization
• Lead training team including region trainer to prepare quarterly product training materials
• Prepare and consolidate statistical reports and feedback surveys of the training programs
• Develop, organize and maintain an updated database on training programs, manuals and related
records/materials
• Liaise and coordinate with internal and external parties in executing training initiatives
• Develop current KOL program to help brand social media exposure and cultivate KS TOP KOL
• Take part in ad-hoc projects assigned by management
The accomplished individual will possess...
• Degree holder in Training, Human Resources Management or equivalent
• Minimum 10 years solid training and development experience in retail sector, preferably in
luxury/fashion/cosmetics brand
• Solid experience in training needs analysis, career development & customer service training
• Holder of other professional training qualifications is definitely advantageous