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Location: Shanghai
Salary: 300000-420000CNY
Function: HR

Company Overview

公司主营跨境电商业务,主打品类为服装类,与多家海外知名社交/电商平台合作。

Job Description

1. Develop/design training courses according to business needs, echelons of the talents, mainly focus on service quality, language ability, communication skill & other soft skills
a. Insight study for cabin crew team by consolidating & analyzing daily working report
b. Routine courses upgrade
c. Customized courses development for specific target audience by working with external agencies
2. Develop capability matrix (both hard & soft skills) to facilitate cabin crews career development
3. Act as coach in training program to strengthen internal trainers’ capabilities with customized training programs
4. Daily training management in terms of routine training agenda arrangement, pass rate set-up, exam result re-check, & continuous improvement.

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