The main role of this position will be a partner to the retail team and stores within the retail IT operation excellence for China. This position will provide consultation and 2nd-level support services on the global/regional/local business processes and applications to the Greater China business units. This position will mainly focus on Sales Processes / Applications and Store Technology, but will also need to support some other processes such as Finance, HR, Supply Chain, etc.
• Work closely with business users to understand business processes and requirements
• Develop and maintain business process maps
• Design and propose application changes and/or new application requirements to address business needs and pain points, with proper functional specifications
• Manage and evaluate internal/external application vendors on technical design, delivery and support
Experience, business and technical skills
• Hands-on experience in retail applications, such as POS, store portal, store PDA/iPad apps, retail back-office applications, etc.
• Strong business sense and business operational experience
• Team-/customer-oriented attitude and working style
• Ability to work independently and under minimum supervision
• Ability to work under pressure and to meet tight deadlines
• Excellent analytical and problem-solving skills
• Good communication skills and fluency in both spoken and written English and Chinese
If you want to get more job opportunities, please reach out (如果你想了解更多的职位机会，请点击): https://www.rgf-professional.com.cn/zh/jobs