-Establish close relationships with retail department (stores) in order to assess ongoing training needs
-Delivery of training programs with local adaptation to meet the unique needs from retail, not limit to new store openings, product knowledge, CRM, selling skills training, regional workshops etc.
-Measure effectiveness of each training and propose improvements
-Inspire, motivate, train the field sales force via in-store and digital coaching, especially on areas of selling skills & product knowledge
-Closely communicate with in-store trainers to monitor performance and collect feedbacks
-Manage all logistics of training such as training notice, room set-up, material preparation, training database, reports etc. for all retail needs