In the good old days, brick-and-mortar retail giants like Walmart and Sears were household names around the world. Today, online powerhouses like Amazon and Alibaba are stealing the limelight, and set to continue wooing more and more customers away from offline retailers. In fact, online marketplaces and eCommerce are experiencing double-digit growth rates worldwide.

You can learn more about the driving forces behind the onward surge of online marketplaces and their growth potential, and what e-commerce players should do to capitalise on this wave of growth from the RGF Asian Intelligence Consumer & Retail Outlook 2019 report.

Well, as the saying goes, “The early bird catches the worm” and therefore those aiming to make it big must get ahead of the competition in meeting rapidly changing customer expectations. In this respect, it’s imperative that they embrace the integration of essential data digitisation and technology tools (eg. websites, apps, social media platforms, augmented reality), as well as focus on the development of innovative recruitment strategies to overcome the talent gap and acquire the qualified talent needed to keep pace with the fast-changing technological advancements and trends.

According to Melissa Ng, Manager of Consumer Markets, RGF Executive Search Vietnam: “There has been a trend of hiring talent outside of e-commerce, poaching candidates from industries that are fast-paced, data-analytics driven and entrepreneurial – eg. FMCG and investment banking, among others.” Building robust training and development programmes is another talent development strategy, she added.

Further insights on hiring trends can also be derived from the aforementioned report, including data on the following:

• Total labour population (by market)
• Labour distribution (by level)
• Talent in the industry who changed job in the past year
• Talent in the industry who are actively looking for a job change.

Download our RGF report here.