Responsibilities:
• Managing and lead a team comprises of Service Manager, Technical Engineering Specialist(s) and System & Integration Engineer(s).
• Execute strategy for achieving and growing revenue from Equipment & Automation, spare parts and services.
• Develop and coach the team – ensure high commitment and adequate competency level through regular training, clear goals setting, monitoring of performance and high-level engagement with the team.
• Collaborate and support Commercial team in promoting or proposing the right equipment / service solutions. Join customer meetings whenever necessary.
• Develop / implement systems & integration philosophy to deliver complete solutions rather than just equipment.
• Accountable for successful execution of equipment projects from quotation to commissioning.
• Ensure compliance of all TS&S processes especially the After Sales Support SOP.
• Contribute to service portfolio building, e.g. training materials, checklists creation etc. to strengthen SEE Academy capabilities in Asia.
• Drive regional initiatives, e.g. equipment refurbishment, alternatives, localization, upgrades etc.
• Act as the local interface to equipment business partners / suppliers for any equipment and engineering matters.
• Improve accuracy of equipment master data, sales funnel, forecast and estimate.

Qualifications and Requirements
• Demonstrated experience in a manufacturing or service-based industry
• Demonstrated equipment experience preferably with packaging equipment & automation
• Proven leadership and people management skills
• Proven communication skills, fluent in both Chinese and English
• Strong business acumen
• Experienced or comfortable with working in large matrix organization
• Able to travel for short period of time especially within Greater China
• Proficient with Microsoft Office especially Excel and Power Point
• Bachelor’s degree in engineering (Mechanical / Mechatronic / Chemical) with min. 5 years’ working experience