1.Perform the following Accounts Receivable processing transactions
2.Ensure quality in processing Accounts Receivable transactions
3.Address and resolve queries or issues received through Greater China FSC communication channels, e.g. through emails, from customers and Business Divisions related to statement of accounts, invoices and payments on a timely basis. Escalate complex queries or issues to Greater China FSC Accounts Receivable Supervisor when necessary.
4.Guide and assist other team members on policies, procedures and transactions (when necessary).
5.Provide timely and accurate customer service to Business Divisions and customers in accordance with agreed Performance Metrics.
6.Track and report volume Performance Management Reporting.
7.Perform other duties, e.g. covering duties, business process improvement initiatives and ad-hoc projects, as and when delegated.
8.Recommend, develop and implement solutions for continuous improvements opportunities and ensure successful implementation across the team and in Business Divisions.
9.Ensure process documents are updated.
10.Liaise with customers, support personnel and external parties (e.g. auditors) to resolve queries / problems when necessary
1.Bachelor degree in Financial or Accounting
2.Japanese language skill, level 3 or above
3.At least 2 years working experiences of Financial Accounting in MNC
4.Considerable Shared Services Center environment preferred
5.Hands on Oracle 12i experience as needed
6.Knowledge of PRC and US GAAP
7.Understanding of internal controls concepts and practice
8.A good command of the English language and Chinese as needed.
9.Good communication skills, team spirits and be willing to work under pressure