公司概况
My Client is leading industrial tech and engineering products and solution provider to a various of industrial clients.
My Client is leading industrial tech and engineering products and solution provider to a various of industrial clients.
• Assist and support sales/after-sales activities to achieve specified goals and improve overall customer
satisfaction.
• Constantly monitor, gather and analyze the market, the specific industry, the competitors, the customers,
through the usage of the proper tools (including CRM), reporting to the Line Manager.
• Support the market segment sales/after sales growth.
• Provide accurate and timely reporting of activities including sales forecasts, status of sales pipeline and
results of prospecting activities.
Sales:
• Keep and develop relationship with customers; support the Line Manager in identifying and exploiting
opportunities, together with MBD, inside and outside the portfolio of customers/products.
• Support negotiation of terms of agreement, price, delivery date and payment conditions.
• Participate to trade exhibitions, events and demonstrations as required.
After Sales & back office:
• Provide After Sales support service to the customers.
• Interface with Production and Supply Chain colleagues for quantities of products on display and in stock in
order to satisfy customer demand. Assist salesmen in providing quotations as required.
• Execute all the applicable back office activities including: preparation of acknowledgement of order,
customer invoices, insurance and shipment documents, delivery process, updating the customer on the
order status.